Tower Air Fryer Recall 2025 – Affected Model and Refund

Tower Air Fryer Recall 2025: Full List of Affected Models, Refunds, and What to Do

Tower has issued a safety recall affecting six of its air fryer models sold across the United Kingdom. The recall, supported by the UK government and the Office for Product Safety and Standards, warns that a manufacturing defect in certain units could cause overheating and, in some cases, pose a fire risk. Owners are advised to stop using the appliances immediately and check whether their model is included.

The affected appliances were manufactured between January 2022 and April 2023 and were sold through major retailers including Argos, Sainsbury’s, Lidl, B&M, Poundland, and Robert Dyas. Tower has set up a dedicated recall portal where consumers can verify their unit and request a refund or replacement.

This article provides the full list of recalled models, step-by-step instructions on how to check your air fryer, details on the refund and replacement process, and answers to common questions about the recall. All information is drawn from official Tower communications and UK government safety notices.

Which Tower Air Fryer Models Are Recalled?

The recall covers six specific black air fryer models sold in the UK. Each model has a unique code that appears on the rating label attached to the appliance. The full list is as follows:

Affected models: T17023, T17061BLK, T17067, T17087, T17129L, T17129

Manufactured between: January 2022 – April 2023

Risk: Overheating may cause fire

Action: Stop using immediately, contact Tower for refund or replacement

Full list of recalled model numbers

T17023 – Tower 2.2Ltr Manual Air Fryer
T17061BLK – Tower 4Ltr Manual Air Fryer
T17067 – Tower 4Ltr Digital Air Fryer (Sainsbury’s SKU: 143897281)
T17087 – Tower 2Ltr Compact Manual Air Fryer
T17129L – Tower Vortx 8L Air Fryer (Lidl)
T17129 – Tower Vortx 8L Air Fryer (Argos)

The official recall notice from the UK government product safety alerts page confirms that these models do not meet the Electrical Equipment (Safety) Regulations 2016. The Tower official air fryer recall page states that the defect is present only in black units; other colours are not affected.

How to find your model number on the air fryer

The model number is printed on the rating label, which is usually located on the underside or the back of the appliance. You may need to tip the air fryer gently to read it. The label also shows the batch code and manufacturing date. If you no longer have the original box, this label is the only way to confirm whether your unit is part of the recall.

Checking your unit without the box

If you have lost the original packaging, simply locate the silver or white rating sticker on the bottom or rear of the air fryer. The model number begins with the letter T followed by five digits (for example, T17023). Write down the full code before visiting the recall website.

How Do I Check If My Tower Air Fryer Is Affected?

Checking your air fryer is straightforward. You need the model number and, ideally, the batch code from the rating label. Tower has created a dedicated recall website where you can submit these details and receive an instant confirmation of eligibility.

Step-by-step guide to checking your unit

Unplug the air fryer and turn it over to find the rating label.
Note the model number (e.g., T17067) and the batch code if visible.
Visit Tower’s safety recall microsite.
Enter your model and batch details into the online checker.
If the system confirms your unit is affected, follow the instructions to claim a refund or replacement.

Using the UK government recall notice

The UK government published official product recall notice 2503-0094, which lists the same six models. You can cross-reference your unit against the PDF notice available on the GOV.UK product recall PDF. This document also confirms the manufacturing window and the nature of the hazard.

What Should I Do If I Have a Recalled Tower Air Fryer?

If your model matches one of the recalled codes, you should stop using it immediately. Even if the appliance has not shown any signs of overheating or unusual behaviour, the defect can develop over time and may lead to ignition under certain circumstances.

Immediate steps: stop use and unplug

The first action is to unplug the air fryer and remove it from any heat-sensitive surfaces. Do not attempt to repair the unit yourself or continue using it. Tower advises that the appliance should be set aside in a safe location until you complete the recall process.

Contact Tower customer service

You can initiate the recall claim through the online portal at tower-safety.co.uk without needing a proof of purchase. After submitting your details, you will be offered either a gift voucher worth £60 or a replacement air fryer of equal or better specification.

For further guidance on your rights during product recalls, refer to the Martin Lewis Money Saving Expert: Tips, History & Warnings guide.

How Do I Get a Refund or Replacement?

Tower has structured the recall process to be as accessible as possible. You do not need a receipt, and the company will accept returns even if accessories or plugs are missing.

Refund process (with or without receipt)

If you choose the refund option, Tower will issue an e-voucher worth £60, delivered by email within 72 hours of your claim being processed. The voucher can be used on the Tower website. No proof of purchase is required, which makes the process easier for consumers who bought the appliance as a gift or have lost their receipt.

What to prepare before claiming

Have your model number, batch code, and a working email address ready. The entire claim is handled online at tower-safety.co.uk. If you purchased from a retailer such as Argos or Sainsbury’s, you may also contact them directly for faster processing, but the Tower portal is the primary route.

Replacement options and eligibility

For those who prefer a replacement, Tower will send a new air fryer described as being of equal or better specification. Delivery takes up to 60 days from the date of claim approval. Tower has not officially confirmed whether the replacement units are brand new or refurbished, so consumers seeking clarity on this point may wish to contact customer service directly.

Fire risk – do not delay

The manufacturing defect can cause overheating that may ignite under certain conditions. The UK government notice classifies this as a serious fire risk. Even if your unit has never shown symptoms, the defect is present from manufacture. Stop using the appliance immediately and start the recall process as soon as possible.

Are Tower Air Fryers Bought at Argos, Sainsbury’s, or Other Retailers Recalled?

Yes, the recall applies to units sold through all major UK retailers. The six affected models were distributed through Argos, Sainsbury’s, Lidl, B&M, Poundland, Robert Dyas, and DID. The recall is not retailer-specific; it covers any Tower air fryer that matches the listed model numbers, regardless of where it was purchased.

List of all affected retailers

Argos – model T17129
Sainsbury’s – model T17067 (SKU: 143897281)
Lidl – model T17129L
B&M – multiple models
Poundland – multiple models
Robert Dyas – multiple models
DID – multiple models

Contact the retailer for faster processing

While Tower’s own recall portal is the central channel, some retailers may offer in-store returns or their own refund procedures. Consumers who prefer an immediate resolution may wish to contact the retailer directly, particularly if the purchase is recent and the receipt is available.

Is This Recall Related to a 2022 Issue?

Some online discussions reference a 2022 recall, but the official recall notice was issued in March 2025 and updated in July 2025. The confusion likely arises because the affected units were manufactured between January 2022 and April 2023. There is no separate 2022 recall; the current recall covers that entire manufacturing period.

Why some users think the recall is from 2022

When consumers see that their appliance was made in 2022, they may mistakenly believe the recall itself dates back to that year. In reality, the manufacturing window and the recall announcement are two different things. The defect was identified later, and the official safety notice was published in 2025.

Official recall dates and manufacturing period

January 2022 – Start of manufacturing period for affected units
April 2023 – End of manufacturing period for affected units
March 2025 – UK government issues product recall notice 2503-0094
July 2025 – Product Safety UK and Tower issue updated recall warning; media coverage spikes

What Is Confirmed and What Remains Unclear?

Most aspects of the recall are clearly documented, but a few details have not been officially confirmed. The table below separates established facts from areas where information is still incomplete.

Established information	Information that remains unclear
Six specific black models are recalled	The exact number of units affected nationwide
Recall applies to units sold in the UK	Whether units sold outside the UK are also affected
Tower is offering refunds and replacements	Refund processing times beyond the 72-hour voucher window
Using the affected models poses a fire risk	Whether replacement units are new or refurbished
No proof of purchase is required	The date range of manufacturing is approximate (Jan 2022 – Apr 2023)
UK government has issued an official recall notice	Whether some units outside the stated date range may also be affected

Why Were These Tower Air Fryers Recalled?

The recall is the result of a manufacturing defect that can cause the air fryer to overheat during use. Under certain circumstances, this overheating may lead to ignition and create a fire hazard. Tower describes the recall as voluntary and precautionary, but the UK government has formally classified the products as non-compliant with the Electrical Equipment (Safety) Regulations 2016.

The scope of the recall covers six models sold through multiple retailers, potentially affecting thousands of consumers. Under UK consumer law, buyers are entitled to a full refund or replacement for any product that poses a safety risk. The voluntary nature of the recall does not reduce the legal obligation on the manufacturer to remedy the defect.

News coverage of the recall, including reports by Express.co.uk, has helped spread awareness. A product safety lawyer quoted by Leigh Day warned that unsafe air fryers can have devastating consequences, reinforcing the urgency for affected consumers to act.

What Do the Official Sources Say?

Three primary sources provide the authoritative details on this recall: Tower’s own recall page, the UK government product safety notice, and an update from Product Safety UK on social media. Their statements are consistent and direct.

“A small number of Tower Air Fryers have a manufacturing defect which may result in overheating that under certain circumstances could pose a risk of fire.”

Tower Housewares official recall page

“The product presents a risk of fire. Owners should stop using the product immediately and unplug it.”

UK Government Product Recall Notice

“⚠️Product Recall UPDATE: Tower Air Fryers (2503-0094)… Owners of affected products should stop using the product immediately and unplug it.”

Product Safety UK Facebook update, July 2025

The Product Safety UK Facebook announcement confirms that the recall notice remains active and that affected consumers should take immediate action.

What Should You Take Away From This Recall?

If you own one of the six recalled Tower air fryers, stop using it, unplug it, and visit the Tower recall website to claim a refund or replacement. No proof of purchase is needed, and both options are available. For consumers who own a different Tower model or an appliance manufactured outside the stated date range, no action is required, but it is wise to monitor the appliance for any unusual heat or behaviour. For broader consumer advice on product safety and your rights, the Martin Lewis Money Saving Expert: Tips, History & Warnings guide offers useful context on navigating recalls and refunds in the UK.

Frequently Asked Questions

Can I still use my Tower air fryer if it’s not on the recall list?

Yes, non-affected models are safe to use. Check your model number against the official list to confirm.

Do I need a receipt to get a refund?

No, Tower does not require proof of purchase. Provide your model number and contact details.

How long will the refund take?

The gift voucher is delivered within 72 hours. Replacement units may take up to 60 days.

Are gray or white Tower air fryers recalled?

No, only black models are affected according to the recall notice.

What if I lost the original plug or accessories?

That should not affect your refund or replacement. Tower will still accept the return.

Can I return my air fryer to Argos or Sainsbury’s directly?

Some retailers may handle returns directly. Contact the store or visit the Tower portal first.

Is the replacement air fryer a new unit?

Tower describes it as of equal or better specification but has not confirmed whether it is new or refurbished.

What if my model number is not on the list but was made in 2022?

Only the six listed models are recalled. Other models from 2022 are not affected.

How do I contact Tower about the recall?

Use the online portal at tower-safety.co.uk. Customer service details are available on the site.

Will Tower cover the cost of returning the air fryer?

Tower’s recall site does not specify return shipping costs. Contact them directly for details.