Mirador Maspalomas by Dunas – Honest Review & Guide
Mirador Maspalomas by Dunas is a 3-star all-inclusive property in the Sonnenland district of Maspalomas, Gran Canaria. Known for its Moorish-inspired architecture and family-oriented atmosphere, the hotel attracts visitors looking for a clean, value-driven base close to the dunes and beaches. Guest feedback highlights its pools, kids’ facilities, and helpful staff, though opinions on location and room décor are more mixed. This guide consolidates available information from booking platforms, user reviews, and travel sources to help you decide whether it fits your holiday plans.
What Do Reviews Say About Mirador Maspalomas by Dunas?
Location
Sonnenland, Maspalomas, Gran Canaria
Room Types
Standard, Pool Access, Family Rooms
Dining
Buffet restaurant, bar with drinks menu
Amenities
Two pools, waterpark, kids’ area
Booking.com rates the property at 8.1 out of 10 based on 163 hotel reviews, while Expedia gives it a score of 7.8 out of 10 labelled “Good.” Google Hotels displays a significantly larger review base of 7,248 reviews, suggesting broad visibility across multiple booking channels. These scores place the hotel in the positive range for a 3-star property, though individual experiences vary.
Common praise in reviews: Guests frequently mention clean rooms, friendly staff, good value, comfortable beds, and a varied food selection. Multiple sources describe the hotel as family-friendly, with a kids’ club, children’s pool, playground, supervised children’s activities, and a water slide.
Common complaints: Reviewers often note that the hotel is a bit far from the beach and centre, that noise can be an issue, and that some room décor feels basic. Some guests also mention that air conditioning may cost extra.
- Mirador Maspalomas by Dunas is a 3-star hotel known for its Moorish architecture and family-friendly atmosphere.
- Ground-floor rooms have direct pool access – a unique feature highlighted in reviews.
- Two pools are the main attraction; a small waterpark is nearby or on-site (details vary).
- Guests consistently mention cleanliness and helpful staff, but note that food variety could be improved.
- The hotel is a 10 to 15 minute walk from Maspalomas beach and about 30 km from Gran Canaria Airport.
| Category | Detail |
|---|---|
| Star Rating | 3 |
| Location | Sonnenland, Maspalomas, Gran Canaria |
| Check-in | 14:00 |
| Check-out | 12:00 |
| Pools | 2 outdoor pools |
| Distance to Beach | ~1 km |
| Distance to Airport | ~30 km |
| Style | Moorish-inspired architecture |
What Room Facilities Are Available?
Room Types and Layout
Rooms are described as clean and often spacious in guest feedback, though some reviewers say the décor is basic and family rooms may feel small. Expedia lists soundproofed rooms and free in-room Wi-Fi. Some guests specifically like ground-floor rooms for direct pool access.
If you want to step directly from your room to the pool, request a ground-floor unit. Multiple guest reviews on TripAdvisor highlight this as a worthwhile upgrade, especially for families with children.
In-Room Amenities
Expedia confirms soundproofed rooms and free in-room Wi-Fi as standard features. Balconies or terraces are mentioned in several sources, but the exact availability per room category is not always clear from third-party listings. Some guests note that air conditioning may incur an additional charge, so it is worth confirming this at the time of booking.
What Food and Drink Options Are On-Site?
Restaurant and Buffet
The hotel offers a buffet breakfast and an on-site restaurant, plus bar and lounge and poolside bar options. Reviewers often say the food is varied and good value, though breakfast is sometimes described as basic. Expedia notes an all-inclusive setup, which usually includes broad meal and drink service.
Drinks and All-Inclusive Offerings
Guests mention beer, wine, ice cream, and slushies in reviews of the all-inclusive package. The poolside bar serves drinks throughout the day, and the main bar operates into the evening. For specific dietary requirements or a detailed drinks menu, contacting the hotel directly through the booking platform is recommended, as no official menu is published online.
How to Get From the Airport and What to Do Nearby?
Airport Transfer Options
Expedia lists a roundtrip airport shuttle for a surcharge. A guest review on TripAdvisor says the airport transfer took around 40 minutes, which provides a useful real-world estimate for reaching the hotel from the airport under normal conditions. Taxi costs are not officially published by the hotel, but third-party estimates suggest approximately €35 to €40 for the 25-minute drive from Gran Canaria Airport.
The hotel is about 30 km from Gran Canaria Airport. Pre-booking a transfer through your tour operator may be cheaper than a taxi, and some all-inclusive packages already include transport as part of the deal.
Local Attractions and Beach Access
The hotel is in Maspalomas and Sonnenland, near Yumbo Shopping Center and within about a 10-minute drive of Meloneras Beach according to Expedia. Reviews commonly describe it as remote or a little far out, but several guests note that a free beach shuttle bus makes getting to the beach easier. The Maspalomas Dunes, Holiday World, and Aqualand Maspalomas are nearby attractions.
What Amenities Does the Hotel Offer (Pools, Waterpark)?
Pool Complex and Water Features
The hotel is an all-inclusive property with 2 outdoor pools, a children’s pool, a poolside bar, and a hot tub. The standout water features are the two outdoor pools and a children’s pool with a waterslide. Reviews say the pools are generally clean and refreshing, though sunbed competition can be an issue at busy times.
Some sources mention a waterpark, but it remains unclear whether it is located on-site or at a nearby sister Dunas property. If a dedicated waterpark is important to your stay, check with the hotel or look at recent reviews on TripAdvisor for the latest details.
Family and Kids’ Facilities
Family-focused features include a free kids’ club, playground, free supervised childcare and activities, and a water slide. Other listed amenities include a spa tub, massage and manicure-pedicure services, free Wi-Fi, a 24-hour front desk, luggage storage, car hire, bike rental, and on-site shopping.
What Is the Background of Mirador Maspalomas by Dunas?
- Unknown Opening: The exact opening year is not publicly available. The hotel has operated under the Dunas brand for many years.
- 2024–2025: Review activity and YouTube tours indicate ongoing popularity. No major renovation news has been confirmed during this period.
What Is Certain and What Remains Unclear About the Hotel?
| Established Information | Information That Remains Unclear |
|---|---|
| Hotel has two pools and a waterpark (may be shared with a nearby sister hotel). | Waterpark specifics: whether it is on-site or at a nearby Dunas hotel (reviews mention waterpark but location unclear). |
| Ground-floor rooms offer direct pool access. | Exact room facility list (e.g., minibar, safe) not published in detail. |
| Dining includes buffet and bar with drinks menu. | Menu variety and seasonal changes are not documented online. |
| Cleanliness and friendly staff are consistently praised. | Transport: official airport shuttle availability versus taxi costs not clear. |
| Location is convenient for Maspalomas beach and dunes. |
How Does This Hotel Compare Within the Maspalomas Area?
Mirador Maspalomas by Dunas competes with other family-friendly hotels in the Maspalomas area, such as properties in the Dunas chain and resorts near Playa del Inglés. Its standout features are the pool-access rooms and Moorish design. Reviews from TripAdvisor and TUI suggest it offers good value for a 3-star rating, especially for families seeking a relaxed base. The hotel’s proximity to the Maspalomas dunes and beach makes it ideal for beachgoers and nature lovers. However, the lack of an official website means potential guests rely on third-party descriptions, which may omit details like room amenities or menu specifics.
Where Can I Find Verified Reviews and User Feedback?
“Clean, family-friendly hotel with a relaxed yet lively atmosphere. The ground-floor rooms offer direct pool access.”
– TripAdvisor
“This place has a Moorish feel, with sandy tones and decorative arches. A pair of pools is the star attraction.”
– TUI
“Mirador Maspalomas in Gran Canaria. We’re taking you on a full hotel walking tour.”
– YouTube
For the most recent guest experiences, check the hotel’s listing on TripAdvisor, Booking.com, and Google Hotels. Video walkthroughs on YouTube also provide a visual sense of the property.
What Should You Consider Before Booking?
This hotel appears best suited to families and value-focused travellers who want a clean, all-inclusive base with solid pool facilities and a relaxed atmosphere. The location suits those who do not mind being a short drive or shuttle ride from the beach, while the ground-floor pool-access rooms and kids’ club are clear draws for parents. For the most accurate and up-to-date information on specific room amenities, dining, and waterpark details, contacting the hotel through a booking platform or checking recent reviews on TripAdvisor is recommended.
Frequently Asked Questions
What is the email address for Mirador Maspalomas by Dunas?
The official email address is not publicly listed on major booking sites. Use the booking platform’s contact form or call via the hotel phone number (if available on third-party pages).
Is there a waterpark at the hotel?
Yes, a waterpark is mentioned in some sources. It may be shared with a neighbouring Dunas property. Confirm with the hotel or check recent reviews for current status.
What is the best way to get from Gran Canaria Airport to the hotel?
Taxi (approx. €35–€40, 25 minutes) or pre-booked airport transfer. Some tour operators include transfers as part of the package.
Does the hotel offer all-inclusive?
Yes, many booking options include all-inclusive packages. Check with your provider (TUI, Jet2, etc.).
How far is the hotel from Maspalomas beach?
The hotel is about 1 km from Maspalomas beach, roughly a 10 to 15 minute walk. A free beach shuttle is also mentioned in several guest reviews.
Are there ground-floor rooms with direct pool access?
Yes, ground-floor rooms with direct pool access are available and are frequently highlighted as a popular feature in guest reviews on TripAdvisor.
Is the hotel suitable for families with young children?
Yes. The hotel offers a kids’ club, children’s pool, playground, supervised activities, and a water slide, making it well-suited for families.
What dining options are available on-site?
The hotel has a buffet restaurant, a bar and lounge, and a poolside bar. All-inclusive packages typically cover meals, beer, wine, ice cream, and slushies.
Is Wi-Fi free at the hotel?
Yes, Expedia lists free in-room Wi-Fi as an amenity. Free Wi-Fi is also mentioned in other booking listings.
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